Welcome to Royal Drapes. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website, making a purchase, or using our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not access or use our services.
1. Introduction
Royal Drapes is a boutique business specializing in premium clothing, curtains, upholstery, and customized home décor solutions. Our website and store provide a curated collection of luxury fabrics and fashion items tailored to your lifestyle.
2. Eligibility
By using our website or services, you confirm that:
You are at least 18 years old or have parental/legal guardian permission.
You have the legal capacity to enter into binding agreements.
3. Products and Services
We strive to provide accurate descriptions, images, and pricing of our products. However, due to variations in lighting and screen settings, product colors may appear slightly different in person. We reserve the right to:
Modify or discontinue any product or service at any time without notice.
Limit the quantities of any products we offer.
4. Orders and Payments
When you place an order with Royal Drapes, you agree to provide accurate and complete information. All orders are subject to availability and acceptance.
Pricing
All prices listed are in [INR/USD/your currency] and are inclusive of applicable taxes unless otherwise stated. Shipping costs, if applicable, will be added during checkout.
Payment Methods
We accept the following payment methods:
Credit/Debit Cards
UPI/Net Banking
Cash on Delivery (where applicable)
PayPal or similar payment gateways
Your payment information is processed securely. Royal Drapes does not store your payment details.
5. Order Confirmation & Cancellation
After placing an order, you will receive an email confirmation. We reserve the right to cancel any order due to:
Stock unavailability
Errors in product details or pricing
Suspected fraudulent activity
You may request to cancel your order within 24 hours of placement. Custom or made-to-order products cannot be canceled once production has begun.
6. Shipping & Delivery
We offer shipping across [India/Internationally – adjust based on your business]. Shipping timelines are estimates and may vary due to factors beyond our control.
Standard delivery: [X–X business days]
Express delivery: [X–X business days] (if available)
Delays due to weather, logistics, or public holidays may occur. Royal Drapes is not liable for delays once the order has been handed over to the courier service.
7. Returns & Exchanges
We value your satisfaction. If you are not completely happy with your purchase, you may be eligible for a return or exchange under the following conditions:
Eligibility:
Return request must be initiated within 7 days of delivery.
Product must be unused, unwashed, and in original packaging.
Custom or personalized items are not eligible for return or exchange unless defective.
Return Process:
Contact our customer service via [email/contact form].
Provide order number and reason for return.
Once approved, ship the item back at your expense unless the product is defective or damaged.
Refunds:
Once we receive and inspect the item, a refund will be processed within 7–10 business days.
Shipping charges are non-refundable.
8. Intellectual Property
All content on our website, including but not limited to text, images, logos, graphics, and product designs, is the property of Royal Drapes and protected under applicable copyright and trademark laws. You may not reproduce, duplicate, sell, or exploit any portion of our content without express written permission.
9. User Conduct
You agree not to use our services or website for any unlawful or prohibited activities, including:
Uploading harmful, offensive, or misleading content
Attempting to access unauthorized areas of the site
Disrupting our service or servers
Using bots, data-mining tools, or other automated means
We reserve the right to restrict or terminate your access to our services at our discretion.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy [link or section] to understand how we collect, use, and protect your personal information.
11. Limitation of Liability
To the fullest extent permitted by law, Royal Drapes and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. This includes, but is not limited to:
Loss of data
Loss of profits
Product misuse or negligence
We make no warranties or guarantees regarding the accuracy, reliability, or completeness of any content on our site.
12. Indemnification
You agree to indemnify and hold Royal Drapes, its owners, employees, and affiliates harmless from any claims, liabilities, damages, or expenses arising out of:
Your use or misuse of our products or services
Your violation of these Terms
Your violation of any law or third-party rights
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these websites. Accessing third-party links is at your own risk.
14. Force Majeure
Royal Drapes shall not be held liable for any delay or failure in performance due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, or governmental actions.
15. Changes to Terms & Conditions
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the updated Terms.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts located in [Your City/Region].
17. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Royal Drapes
[Your Address]
Email: [your@email.com]
Phone: [your phone number